How often should Botox clients come back, and how do you get them to?
Neuromodulator results usually fade after about three to four months, and dermal fillers last longer, from around six months to more than a year depending on the product and area. That timing is your biggest growth opportunity. A client who comes back four times a year is worth far more than a new client who visits once. We set up rebooking messages timed to each treatment, so a client gets a friendly reminder before their results fade, with a link to book their usual injector. Clients who haven't been in for a while get a check-in campaign. Add a review request after every visit, and first-time clients turn into regulars who also send their friends.