How should a cosmetic surgery center handle leads from many channels?
When cosmetic surgery leads come from Google, Instagram, Facebook, calls and website forms, the biggest risk is that nobody clearly owns each one. Leads sit in a shared inbox, get answered twice or not at all, and good patients slip through. The fix is one pipeline. Every lead gets an instant reply from the AI receptionist, is tagged by procedure, surgeon and location, and is routed to the right coordinator with a clear next step. Managers can see who is waiting, who has booked and who needs follow-up. Response times drop, and more leads become consults.
